Privacy Policy

Who we are

Repair It Scotland – Sewing machine repair in Dundee, Scotland.
Address: 4 Saint Lukes Road, Dundee, DD3 0LD, United Kingdom.
Phone: +44 7577 255713

What we collect

We only collect personal information you voluntarily provide when you contact us (for example, your name, phone number, email address, machine make/model, and a description of the issue).

Cookies/Tracking: This site is a static site served by GitHub Pages. We do not set cookies and we do not run analytics or tracking scripts. Your browser and hosting provider may generate standard server logs (IP address, user‑agent, pages viewed) for security and operational purposes.

How we use your data (UK GDPR lawful bases)

• Contract / Steps prior to a contract: to discuss, quote, and carry out repairs you request.
• Legitimate interests: basic business administration, record‑keeping, and quality assurance.
• Legal obligation: tax and accounting records.

Sharing

We do not sell your data. We may share limited information with service providers (e.g., email, phone) solely to deliver our services. If we order parts, supplier invoices may reference your machine model.

Retention

Enquiry messages are typically retained up to 12 months. Invoices and accounting records are retained as required by law (generally up to 6 years in the UK).

Your rights

You have rights to access, rectify, erase, restrict or object to processing, and data portability where applicable. To exercise these rights, contact us using the details above. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.

Security

We take reasonable steps to secure information. No method of transmission or storage is 100% secure.

Changes

We may update this policy from time to time. The latest version will always be on this page.