Dundee Location
2 Haldane Place, Dundee, DD3 0JR
Please call or message first to receive the booking-calendar link.
Get Directions50 years of hands-on expertise – if it has a needle, I’ll work on it.
The essentials before you bring in your sewing machine.
Whether your machine needs a simple tune-up, a replacement part, or a full mechanical overhaul, you’ll receive expert care from someone who knows sewing machines inside and out.
2 Haldane Place, Dundee, DD3 0JR
Please call or message first to receive the booking-calendar link.
Get DirectionsMilnholm, The Row, Letham, Cupar, Fife, KY15 7RS
Please call or message first to receive the booking-calendar link.
Get Directions11 Auldbar Road, Letham, Forfar, DD8 2PD
Drop off or collect your machine during the shop’s normal opening hours.
Get Directions305 High Street, Kirkcaldy, KY1 1JL
Drop off or collect your machine during the shop’s normal opening hours.
Get DirectionsEvery machine is assessed and repaired personally by Don, regardless of which location you choose.
I can usually help and get your machine working, and I can collect/return your machine on a rush basis if needed. It won't be as cheap as regular repair service, but sometimes speed matters.
Emergencies require a person on the other end of a phone call. Please call for emergencies — don’t message — just call!
A few recent Google reviews from customers across Dundee and nearby areas.
Excellent service in friendly manner. Everything explained at first meeting. Very good pricing and everything now back to tip to condition. No hesitation in recommending this company.
Don was really helpful. Serviced and repaired my Janome sewing machine. Great price and got my machine back ahead of schedule. Would definitely recommend. Will certainly use again.
Very friendly and reliable service. Always tells you what to expect and keeps his word. Never does any unessesary work. I have taken both new and old machines to him and Don has got them up and running with no problems. Very reasonable prices. Cheepest i have come across Thank you Don.
I took my machine to Don a couple of weeks ago because it was not working properly, he looked at it and could tell what was wrong with it. I left it with him for a service and he told me what it would cost and that it would take about a fortnight.
Exactly 2 weeks later he told me it was ready so I picked it up. It’s working so much better than ever it was. What a lovely, friendly and helpful man. I think what he doesn’t know about sewing machines isn’t worth knowing. I will definitely use his expertise when needed.
Frances Barnett
Everything you’re likely to ask before booking a repair. If you don’t see your question here, call 07577 255713.
You can bring your sewing machine to Repair It Scotland at 2 Haldane Place, Dundee, DD3 0JR. Drop-off and collection are by appointment only, so please book before travelling. Look for the Repair It Scotland signage.
I serve customers across Dundee, Fife and Angus, including Broughty Ferry, Kirkcaldy, Cupar, Arbroath, Forfar, Kirriemuir, Coupar Angus, Carnoustie and Monifieth. Pickup and delivery may also be available. I do not provide domestic house calls, but business visits can be considered individually.
It depends on whether the machine is mechanical, electronic or computerised and whether parts are required. Minor fixes can be around £10, while more involved jobs can exceed £100. Most repairs are around £40–£70 including standard parts. You will receive a clear estimate before additional work goes ahead.
Typical turnaround is 5–7 days. I offer an emergency option; if no parts are needed, many jobs finish within 24 hours. If parts are required, timing depends on supplier stock and rush shipping.
Yes — if it has a needle, I’ll work on it. I service mechanical, electronic, and many computerised models. For very high-end computerised machines, I’ll assess it and advise the best route (including manufacturer options if appropriate).
Yes. I handle both repairs and (when requested) restorations. Many customers choose repair for sentimental reasons—family heirlooms and classic models usually run beautifully again after service.
Dundee and the Letham, Fife home workshop are by appointment only. Please call or message first and I will send you the booking-calendar link. No appointment is needed at Letham Crafts or Topstitch Kirkcaldy; simply visit during the shop’s normal opening hours.
Timing and tension issues, skipped stitches, electrical faults, and “needs a deep clean/oil.” Many faults overlap and are prevented by regular servicing.
Yes—generally a 30-day warranty on repair work. Supplier warranties apply to parts (labour for replacement not included). Misuse isn’t covered. If a repair is found deficient, I’ll take care of it.
Yes. Full servicing includes thorough cleaning, correct oiling, and checking timing/tension to prevent common issues.
Please include:
Keep covers, manuals, and extra attachments unless needed for testing.
No sales or trade-ins. That keeps my advice unbiased. Occasionally I accept a donated machine; suitable models are serviced and passed to a local charity that teaches sewing.